Expense Management Software · reliability comparison
Pleo vs SAP Concur: which is more reliable? (2026)
SAP Concur is more reliable than Pleo, scoring 77.2 vs 55.4 out of 100. Over the last 90 days Pleo reported 3 incidents and SAP Concur reported 1, with effective uptime of 99.21% and 99.74% respectively. SAP Concur resolves incidents faster on average (6h 46m).
Data updated Nov 1, 2026 · How we score
| Metric | Pleo | SAP Concur |
|---|---|---|
| Reliability score | 55.4 | 77.2 |
| Rank (expense management tools) | #8 | #4 |
| Uptime (90 days) | 99.21% | 99.74% |
| Incidents (90 days) | 3 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1d 8h | 6h 46m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pleo and SAP Concur differ
- Pleo reported 3× as many incidents as SAP Concur over the last 90 days (3 vs 1).
- Pleo had 1 partial or major outage, compared with 0 for SAP Concur.
- SAP Concur fixes problems faster: 6h 46m on average, against 1d 8h for Pleo (4.8× quicker).
- Pleo's longest outage on record lasted 16h 5m (Jan 28, 2026); SAP Concur's lasted 6h 46m (Oct 20, 2026).
90-day uptime
Pleo
SAP Concur
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pleo incidents
- Degraded performanceOct 27, 2026 · resolved in 18h 48m
Timeout errors for windows users
Affected: Web application
- Partial outageOct 20, 2026 · resolved in 6h 35m
TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)official update ↗
Affected: 💰 E-money Account
- MaintenanceOct 10, 2026 · ongoing
Scheduled Platform Maintenance
Affected: 📱 Mobile application
- Degraded performanceSep 10, 2026 · resolved in 5d 2h
Instant top-up option for Sweden
Affected: 💰 E-money Account
Recent SAP Concur incidents
- Degraded performanceOct 20, 2026 · resolved in 6h 46m
Request degradation (Concur Cloud for Public Sector)
Affected: Request
Other expense management tools to consider
- Airbase · #1 · 100% uptime
- Rydoo · #2 · 100% uptime
- Navan · #3 · 99.97% uptime
- Emburse Professional · #5 · 99.61% uptime
See the full most reliable expense management software ranking →