Auto Repair Shop Software · reliability comparison
Protractor vs Workshop Software: which is more reliable? (2026)
Workshop Software is more reliable than Protractor, scoring 66.0 vs 63.1 out of 100. Over the last 90 days Protractor reported 18 incidents and Workshop Software reported 0, with effective uptime of 99.47% and 99.09% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Protractor | Workshop Software |
|---|---|---|
| Reliability score | 63.1 | 66.0 |
| Rank (auto repair shop management systems) | #4 | — |
| Uptime (90 days) | 99.47% | 99.09% |
| Incidents (90 days) | 18 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 4h 29m | — |
| Outages we detected | 0 | 1 |
| Transparency score | 100/100 | 50/100 |
Where Protractor and Workshop Software differ
- Workshop Software reported no incidents in the last 90 days, while Protractor reported 18.
- Our own probes detected 0 outages at Protractor and 1 at Workshop Software, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
Protractor
Workshop Software
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Protractor incidents
- Degraded performanceOct 20, 2026 · resolved in 3h 45m
Important Update from Protractor
Affected: SMS Client
- Degraded performanceOct 13, 2026 · resolved in 22h 33m
Important Update from Protractor Issue Impacting Messaging Services
Affected: Other
- Degraded performanceOct 5, 2026 · resolved in 1h 26m
Important Update from Protractor Issue Impacting PartsTech
Affected: Catalog Services
- InformationalOct 2, 2026 · resolved in <1m
Important Update: Performing Routine Platform Maintenance - Friday and Saturday Evening - 11pm EST
Affected: SMS Client
- Degraded performanceSep 28, 2026 · resolved in 56m
Important Update from Protractor Issue
Affected: SMS Client
- Degraded performanceSep 25, 2026 · resolved in 2h 14m
Important Update from Protractor Issue Impacting CARFAX
Affected: API Services
Recent Workshop Software incidents
No incidents reported by Workshop Software in the last 90 days.
Other auto repair shop management systems to consider
- Shopmonkey · #1 · 99.91% uptime
- Tekmetric · #2 · 99.76% uptime
- Shop-Ware · #3 · 99.88% uptime
See the full most reliable auto repair shop software ranking →