Event Ticketing Platforms · reliability comparison
Purplepass vs Ticket Tailor: which is more reliable? (2026)
Purplepass is more reliable than Ticket Tailor, scoring 95.6 vs 81.1 out of 100. Over the last 90 days Purplepass reported 2 incidents and Ticket Tailor reported 4, with effective uptime of 99.99% and 99.73% respectively. Purplepass resolves incidents faster on average (2m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Purplepass | Ticket Tailor |
|---|---|---|
| Reliability score | 95.6 | 81.1 |
| Rank (event ticketing platforms) | #5 | #8 |
| Uptime (90 days) | 99.99% | 99.73% |
| Incidents (90 days) | 2 | 4 |
| Partial / major outages | 2 | 2 |
| Avg time to resolve | 2m | 2h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Purplepass and Ticket Tailor differ
- Ticket Tailor reported 2× as many incidents as Purplepass over the last 90 days (4 vs 2).
- Purplepass fixes problems faster: 2m on average, against 2h 58m for Ticket Tailor (77.5× quicker).
90-day uptime
Purplepass
Ticket Tailor
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Purplepass incidents
- Partial outageOct 12, 2026 · resolved in 4m
(4) Support Site unavailable
Affected: (4) Support Site
- Partial outageAug 31, 2026 · resolved in 1m
(4) Support Site unavailable
Affected: (4) Support Site
Recent Ticket Tailor incidents
- Major outageOct 21, 2026 · resolved in 5h 42m
Unplanned temporary downtime from 2pm UTC official update ↗
Affected: Dashboard, API, Check-in app, Checkout
- Partial outageOct 21, 2026 · resolved in 15m
Checkout form and Stripe errors
Affected: Dashboard, Checkout
- InformationalOct 13, 2026 · resolved in 7m
- InformationalAug 26, 2026 · resolved in 27m
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →