Event Ticketing Platforms · reliability comparison
Purplepass vs TicketLeap: which is more reliable? (2026)
TicketLeap is more reliable than Purplepass, scoring 98.4 vs 95.6 out of 100. Over the last 90 days Purplepass reported 2 incidents and TicketLeap reported 1, with effective uptime of 99.99% and 100% respectively. TicketLeap resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Purplepass | TicketLeap |
|---|---|---|
| Reliability score | 95.6 | 98.4 |
| Rank (event ticketing platforms) | #5 | #4 |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 2m | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Purplepass and TicketLeap differ
- Purplepass reported 2× as many incidents as TicketLeap over the last 90 days (2 vs 1).
- Purplepass had 2 partial or major outages, compared with 1 for TicketLeap.
90-day uptime
Purplepass
TicketLeap
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Purplepass incidents
- Partial outageOct 12, 2026 · resolved in 4m
(4) Support Site unavailable
Affected: (4) Support Site
- Partial outageAug 31, 2026 · resolved in 1m
(4) Support Site unavailable
Affected: (4) Support Site
Recent TicketLeap incidents
- Partial outageSep 16, 2026 · resolved in <1m
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- Bizzabo · #6 · 99.98% uptime
See the full most reliable event ticketing platforms ranking →