Restaurant POS · reliability comparison
Qu POS vs Zettle by PayPal: which is more reliable? (2026)
Zettle by PayPal is more reliable than Qu POS, scoring 78.1 vs 52.4 out of 100. Over the last 90 days Qu POS reported 4 incidents and Zettle by PayPal reported 2, with effective uptime of 98.68% and 99.82% respectively. Zettle by PayPal resolves incidents faster on average (12h 51m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Qu POS | Zettle by PayPal |
|---|---|---|
| Reliability score | 52.4 | 78.1 |
| Rank (restaurant POS systems) | #13 | #8 |
| Uptime (90 days) | 98.68% | 99.82% |
| Incidents (90 days) | 4 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 18h 28m | 12h 51m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Qu POS and Zettle by PayPal differ
- Qu POS reported 2× as many incidents as Zettle by PayPal over the last 90 days (4 vs 2).
- Qu POS had 1 partial or major outage, compared with 0 for Zettle by PayPal.
- Zettle by PayPal fixes problems faster: 12h 51m on average, against 18h 28m for Qu POS.
- Qu POS's longest outage on record lasted 2d 1h (Aug 8, 2026); Zettle by PayPal's lasted 3d (Nov 14, 2025).
90-day uptime
Qu POS
Zettle by PayPal
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Qu POS incidents
- Degraded performanceNov 1, 2026 · resolved in 8h 6m
Affected: POS Functionality
- Degraded performanceSep 14, 2026 · resolved in 2h 15m
EOD report not generating correctly
Affected: POS Functionality
- Degraded performanceSep 1, 2026 · resolved in 13h 59m
Affected: Enterprise Intelligence Portal
- Partial outageAug 8, 2026 · resolved in 2d 1h
Connectwise Automate Tool is Unavailableofficial update ↗
Affected: Connectwise Automate
Recent Zettle by PayPal incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 34m
Unable to contact Support team
Affected: UK, Sweden, Norway, Denmark, Finland, Netherlands +6 more
- Degraded performanceOct 7, 2026 · resolved in 23h 8m
DNS incident presenting errors
Affected: UK
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime