Subscription Billing Platforms · reliability comparison
Recurly vs Zoho Billing: which is more reliable? (2026)
Zoho Billing is more reliable than Recurly, scoring 100.0 vs 87.7 out of 100. Over the last 90 days Recurly reported 2 incidents and Zoho Billing reported 0, with effective uptime of 99.89% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Recurly | Zoho Billing |
|---|---|---|
| Reliability score | 87.7 | 100.0 |
| Rank (subscription billing platforms) | #10 | — |
| Uptime (90 days) | 99.89% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 4h 10m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Recurly and Zoho Billing differ
- Zoho Billing reported no incidents in the last 90 days, while Recurly reported 2.
- Recurly had 1 partial or major outage, compared with 0 for Zoho Billing.
90-day uptime
Recurly
Zoho Billing
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Recurly incidents
- Partial outageOct 15, 2026 · resolved in 2h 41m
Snowflake on AWS and Azure shares may be unavailable.official update ↗
Affected: Reporting & Analytics
- MaintenanceAug 19, 2026 · ongoing
Recurly Subscription Management Database maintenance
Affected: Hosted pages, Plans pricing & promotions, Subscriber management, Subscription management API, Subscription management webhooks, App management +7 more
- Degraded performanceAug 18, 2026 · resolved in 5h 39m
Investigating issues with Recurly Subscription Management
Affected: Subscription management API, Recurring billing & invoicing, Reporting & Analytics
Recent Zoho Billing incidents
No incidents reported by Zoho Billing in the last 90 days.
Other subscription billing platforms to consider
- Bold Subscriptions · #1 · 100% uptime
- Zuora · #2 · 100% uptime
- Maxio · #3 · 99.99% uptime
- ChargeOver · #4 · 99.98% uptime
See the full most reliable subscription billing platforms ranking →