Managed Database Services · reliability comparison
Redis Cloud vs Upstash: which is more reliable? (2026)
Upstash is more reliable than Redis Cloud, scoring 98.0 vs 79.2 out of 100. Over the last 90 days Redis Cloud reported 3 incidents and Upstash reported 3, with effective uptime of 99.72% and 100% respectively. Upstash resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Redis Cloud | Upstash |
|---|---|---|
| Reliability score | 79.2 | 98.0 |
| Rank (managed database services) | #8 | #1 |
| Uptime (90 days) | 99.72% | 100% |
| Incidents (90 days) | 3 | 3 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 4h 56m | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Redis Cloud and Upstash differ
- Redis Cloud had 1 partial or major outage, compared with 0 for Upstash.
- Upstash fixes problems faster: <1m on average, against 4h 56m for Redis Cloud (Infinity× quicker).
- Redis Cloud's longest outage on record lasted 10h 36m (Oct 20, 2026); Upstash's lasted 3h 59m (May 12, 2026).
90-day uptime
Redis Cloud
Upstash
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Redis Cloud incidents
- Partial outageOct 20, 2026 · resolved in 10h 36m
New incident: "GCP region europe-west2 and zone europe-west2-b issues"
- Degraded performanceSep 5, 2026 · resolved in 41m
New incident: "Redis Cloud – Temporary Issues with Redis IRIS"
- Degraded performanceSep 1, 2026 · resolved in 3h 30m
Recent Upstash incidents
- Degraded performanceSep 29, 2026 · resolved in <1m
- Degraded performanceSep 9, 2026 · resolved in <1m
Intermittent DNS Resolution Errors for Upstash Vector in US East (us-east-1)
- InformationalSep 3, 2026 · resolved in <1m
Other managed database services to consider
- Prisma Postgres · #2 · 99.96% uptime
- PlanetScale · #3 · 99.92% uptime
- Neon · #4 · 100% uptime
- Convex · #5 · 99.87% uptime
See the full most reliable managed database services ranking →