Restaurant Reservation Systems · reliability comparison
ResDiary vs Tock: which is more reliable? (2026)
ResDiary is more reliable than Tock, scoring 89.9 vs 55.7 out of 100. Over the last 90 days ResDiary reported 3 incidents and Tock reported 4, with effective uptime of 99.88% and 98.84% respectively. ResDiary resolves incidents faster on average (1h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | ResDiary | Tock |
|---|---|---|
| Reliability score | 89.9 | 55.7 |
| Rank (restaurant reservation systems) | #2 | #6 |
| Uptime (90 days) | 99.88% | 98.84% |
| Incidents (90 days) | 3 | 4 |
| Partial / major outages | 2 | 3 |
| Avg time to resolve | 1h 7m | 12h 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ResDiary and Tock differ
- Tock reported 33% more incidents than ResDiary over the last 90 days (4 vs 3).
- Tock had 3 partial or major outages, compared with 2 for ResDiary.
- ResDiary fixes problems faster: 1h 7m on average, against 12h 6m for Tock (10.8× quicker).
- ResDiary's longest outage on record lasted 3d (Nov 15, 2025); Tock's lasted 3d (May 15, 2026).
90-day uptime
ResDiary
Tock
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ResDiary incidents
- Major outageSep 24, 2026 · resolved in 2h 5m
uk.resdiary.com is unavailable
Affected: UK/Europe, North Central US
- Partial outageSep 10, 2026 · resolved in 35m
Affected: Australia
- Degraded performanceSep 8, 2026 · resolved in 43m
Affected: UK/Europe
Recent Tock incidents
- Degraded performanceOct 26, 2026 · resolved in 25m
Investigating a potential service disruption
Affected: Timeline & Service, Dashboard Admin, Guest Checkout
- Partial outageOct 23, 2026 · resolved in 1h 1m
Affected: Dashboard Admin
- Major outageOct 7, 2026 · resolved in 1h 58m
Affected: SMS, Dashboard Admin, Dashboard Reporting
- Partial outageSep 14, 2026 · resolved in 1d 20h
Investigating a potential service disruption
Affected: Guest Checkout, Timeline & Service
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
- CoverManager · #5 · 99.35% uptime
See the full most reliable restaurant reservation systems ranking →