Live status & reliability report
Tock status, outages & reliability
Tock is a reservation, ticketing and takeout platform for restaurants and wineries owned by American Express.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Tock had 98.84% effective uptime across 4 status page incidents (3 partial or major outages), resolving them in 12h 6m on average.
Is Tock down right now?
No, Tock is up and running.
- Tock's status page reports all systems operational. Checked .
- The Tock page we check is responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Tock's reliability
- Over the past 12 months, Tock published 12 incidents on its status page, 6 of them partial or major outages.
- Its longest outage on record in that time was “Investigating a potential service disruption” on May 15, 2026, which lasted 3d.
- The part of Tock most often affected was Dashboard Admin (5 of 12 incidents).
- Tock reported 4 incidents in the last 90 days, up from 3 in the 90 days before.
- Incidents most often began on a Wednesday (3 of 12, UTC).
- Tock's 90-day uptime of 98.84% is below the average for restaurant reservation systems (99.08%).
- It resolves incidents more slowly than the typical restaurant reservation system: 12h 6m on average, against a median of 4h 40m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Tock's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Tock incident history (last 90 days)
- Degraded performanceOct 26, 2026 · resolved in 25m
Investigating a potential service disruption
Affected: Timeline & Service, Dashboard Admin, Guest Checkout
- Partial outageOct 23, 2026 · resolved in 1h 1m
Affected: Dashboard Admin
- Major outageOct 7, 2026 · resolved in 1h 58m
Incident Identifiedofficial update ↗
Affected: SMS, Dashboard Admin, Dashboard Reporting
- Partial outageSep 14, 2026 · resolved in 1d 20h
Investigating a potential service disruptionofficial update ↗
Affected: Guest Checkout, Timeline & Service
Source: Tock status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Tock pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Restaurant dashboard | Up | 100% | 430 ms |
How Tock compares
Tock status FAQ
Is Tock down right now?
No, Tock is up and running. Tock's status page currently reports all systems operational, and the Tock page we check every five minutes is responding. This page updates automatically when that changes.
How reliable is Tock?
Tock has a reliability score of 55.7 out of 100, ranking #6 of 7 restaurant reservation systems. Over the last 90 days it had 98.84% effective uptime.
How often does Tock have outages?
Tock published 4 incidents on its status page in the last 90 days (3 partial or major outages) and 12 in the past 12 months.
How long do Tock outages last?
Tock resolves incidents in 12h 6m on average. Its longest outage in the past year lasted 3d, on May 15, 2026.
Does Tock have a status page?
Yes. Tock's official status page is status.exploretock.com. We read it every five minutes and keep its full incident history.