Hotel Property Management Systems · reliability comparison

ResNexus vs RoomRaccoon: which is more reliable? (2026)

ResNexus is more reliable than RoomRaccoon, scoring 100.0 vs 93.6 out of 100. Over the last 90 days ResNexus reported 0 incidents and RoomRaccoon reported 4, with effective uptime of 100% and 99.94% respectively.

Data updated Nov 2, 2026 · How we score

MetricResNexusRoomRaccoon
Reliability score100.093.6
Rank (hotel PMS platforms)—#1
Uptime (90 days)100%99.94%
Incidents (90 days)04
Partial / major outages00
Avg time to resolve—53m
Outages we detected00
Transparency score100/100100/100

Where ResNexus and RoomRaccoon differ

  • ResNexus reported no incidents in the last 90 days, while RoomRaccoon reported 4.

90-day uptime

ResNexus

Aug 5, 2026 – Nov 2, 2026: no incidents
90 days ago100% average daily uptimeToday

RoomRaccoon

Aug 5, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 99.44% uptime, 1 incident (Degraded performance)Oct 29, 2026 – Nov 1, 2026: no incidentsNov 2, 2026: 92.78% uptime, 2 incidents (Degraded performance)
90 days ago99.913% average daily uptimeToday

Recent ResNexus incidents

No incidents reported by ResNexus in the last 90 days.

Full ResNexus reliability report →

Recent RoomRaccoon incidents

Full RoomRaccoon reliability report →

Other hotel PMS platforms to consider

See the full most reliable hotel property management systems ranking →