Live status & reliability report

RMS Cloud status, outages & reliability

#2 of 7 hotel PMS platformsOperational

RMS Cloud is a property management system for hotels, motels, holiday parks and campgrounds developed by Melbourne-based RMS.

Data updated Nov 2, 2026 · score recalculated

Over the last 90 days RMS Cloud had 99.87% effective uptime across 6 status page incidents (2 partial or major outages), resolving them in 2h 22m on average.

86.8/100Reliability scoreVisit RMS Cloud ↗

Is RMS Cloud down right now?

RMS Cloud is having problems right now.

  • RMS Cloud's status page reports all systems operational. Checked .
  • All 2 RMS Cloud pages we check are responding. Checked .
  • Informationalongoing for 6d 3h (as of this update)

    Phishing messages referencing RMS booking details

    Independent forensic investigators have confirmed that the unauthorised activity identified within the RMS environment has been contained. Our investigation continues as we assess the full scope and impact of the incident. As part of our response, we continue to rotate API crede…

Official RMS Cloud status page ↗

Uptime (90d)99.87%2h 39m weighted downtime
Incidents (90d)61.1 per 30 days
Major / partial outages2
Avg time to resolve2h 22m
Outages we detected0by our independent probes

90-day uptime

Aug 5, 2026 – Aug 22, 2026: no incidentsAug 23, 2026: 97.27% uptime, 1 incident (Partial outage)Aug 24, 2026: 94.45% uptime, 1 incident (Partial outage)Aug 25, 2026 – Oct 7, 2026: no incidentsOct 8, 2026: 98.38% uptime, 1 incident (Degraded performance)Oct 9, 2026 – Nov 2, 2026: no incidents
90 days ago99.890% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about RMS Cloud's reliability

  • Over the past 12 months, RMS Cloud published 22 incidents on its status page, 7 of them partial or major outages.
  • Its longest outage on record in that time was “Intermittent Report Errors” on Jul 1, 2026, which lasted 1d 3h.
  • The part of RMS Cloud most often affected was RMS 9+ (Release Candidate) (11 of 22 incidents).
  • RMS Cloud reported 6 incidents in the last 90 days, up from 5 in the 90 days before.
  • Incidents most often began on a Wednesday (6 of 22, UTC).
  • RMS Cloud's 90-day uptime of 99.87% is above the average for hotel PMS platforms (99.19%).
  • It resolves incidents faster than the typical hotel PMS: 2h 22m on average, against a median of 2h 55m.

Score breakdown

Uptime · 40% weight
88
99.877% effective uptime
Incident frequency · 20% weight
76
1.08 weighted incidents per 30 days
Time to resolve · 20% weight
82
2h 22m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

012341 degraded performance incident1 informational incident2Dec1 partial outage incident3 degraded performance incidents4Jan ’261 degraded performance incident1FebMarAprMay1 major outage incident2 degraded performance incidents3Jun2 partial outage incidents2Jul2 partial outage incidents2Aug1 informational incident1Sep1 degraded performance incident2 informational incidents3OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of RMS Cloud's public pages, measured by our probes.

0ms759ms1517msNov 1, 2026: 954msNov 2, 2026: 1379msNov 1, 2026Nov 2, 2026

Score trend

Daily reliability score (rolling 90-day window).

050100Nov 1, 2026: 86.8Nov 2, 2026: 86.8Nov 1, 2026Nov 2, 2026

RMS Cloud incident history (last 90 days)

Source: RMS Cloud status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public RMS Cloud pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Web app loginUp 100%811 ms
HomepageUp 100%1524 ms

How RMS Cloud compares

RMS Cloud vs RoomRaccoon

99.87% vs 99.98% uptime

RMS Cloud vs protel (Planet)

99.87% vs 99.83% uptime

RMS Cloud vs Apaleo

99.87% vs 99.61% uptime

RMS Cloud vs Sirvoy

99.87% vs 99.32% uptime

RMS Cloud vs Guestline

99.87% vs 98.44% uptime

RMS Cloud vs Mews

99.87% vs 97.28% uptime

Most reliable RMS Cloud alternatives →

RMS Cloud status FAQ

Is RMS Cloud down right now?

RMS Cloud is having problems right now. RMS Cloud's status page currently reports all systems operational, and all 2 of the RMS Cloud pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is RMS Cloud?

RMS Cloud has a reliability score of 86.8 out of 100, ranking #2 of 7 hotel PMS platforms. Over the last 90 days it had 99.87% effective uptime.

How often does RMS Cloud have outages?

RMS Cloud published 6 incidents on its status page in the last 90 days (2 partial or major outages) and 22 in the past 12 months.

How long do RMS Cloud outages last?

RMS Cloud resolves incidents in 2h 22m on average. Its longest outage in the past year lasted 1d 3h, on Jul 1, 2026.

Does RMS Cloud have a status page?

Yes. RMS Cloud's official status page is status.rmscloud.com. We read it every five minutes and keep its full incident history.