Restaurant Reservation Systems · reliability comparison
Resy vs Tock: which is more reliable? (2026)
Resy is more reliable than Tock, scoring 100.0 vs 55.7 out of 100. Over the last 90 days Resy reported 0 incidents and Tock reported 4, with effective uptime of 100% and 98.84% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Resy | Tock |
|---|---|---|
| Reliability score | 100.0 | 55.7 |
| Rank (restaurant reservation systems) | — | #6 |
| Uptime (90 days) | 100% | 98.84% |
| Incidents (90 days) | 0 | 4 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | — | 12h 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Resy and Tock differ
- Resy reported no incidents in the last 90 days, while Tock reported 4.
- Tock had 3 partial or major outages, compared with 0 for Resy.
90-day uptime
Resy
Tock
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Resy incidents
- MaintenanceOct 20, 2026 · resolved in 14h 2m
Affected: Booking, Search, Shifts, Guestbook, Notify, Login
- MaintenanceOct 13, 2026 · resolved in 14h 24m
Affected: Reporting, Guestbook, Survey + Ratings, Events, Shifts, Venue Profile +2 more
- MaintenanceOct 6, 2026 · resolved in 15h 40m
Affected: Login, Account Management, Search, Booking
- MaintenanceSep 29, 2026 · resolved in 14h 29m
Affected: Payments
- MaintenanceSep 25, 2026 · resolved in 2d 16h
Recent Tock incidents
- Degraded performanceOct 26, 2026 · resolved in 25m
Investigating a potential service disruption
Affected: Timeline & Service, Dashboard Admin, Guest Checkout
- Partial outageOct 23, 2026 · resolved in 1h 1m
Affected: Dashboard Admin
- Major outageOct 7, 2026 · resolved in 1h 58m
Incident Identifiedofficial update ↗
Affected: SMS, Dashboard Admin, Dashboard Reporting
- Partial outageSep 14, 2026 · resolved in 1d 20h
Investigating a potential service disruptionofficial update ↗
Affected: Guest Checkout, Timeline & Service
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
See the full most reliable restaurant reservation systems ranking →