Restaurant POS · reliability comparison
Revel Systems vs SkyTab (Shift4): which is more reliable? (2026)
Revel Systems is more reliable than SkyTab (Shift4), scoring 82.9 vs 35.1 out of 100. Over the last 90 days Revel Systems reported 2 incidents and SkyTab (Shift4) reported 14, with effective uptime of 99.84% and 97.40% respectively. Revel Systems resolves incidents faster on average (6h 54m).
Data updated Nov 1, 2026 · How we score
| Metric | Revel Systems | SkyTab (Shift4) |
|---|---|---|
| Reliability score | 82.9 | 35.1 |
| Rank (restaurant POS systems) | #6 | #14 |
| Uptime (90 days) | 99.84% | 97.40% |
| Incidents (90 days) | 2 | 14 |
| Partial / major outages | 1 | 6 |
| Avg time to resolve | 6h 54m | 14h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Revel Systems and SkyTab (Shift4) differ
- SkyTab (Shift4) reported 7× as many incidents as Revel Systems over the last 90 days (14 vs 2).
- SkyTab (Shift4) had 6 partial or major outages, compared with 1 for Revel Systems.
- Revel Systems fixes problems faster: 6h 54m on average, against 14h 41m for SkyTab (Shift4) (2.1× quicker).
- Revel Systems's longest outage on record lasted 3d (Jun 19, 2026); SkyTab (Shift4)'s lasted 3d (Oct 25, 2026).
90-day uptime
Revel Systems
SkyTab (Shift4)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Revel Systems incidents
- Partial outageOct 23, 2026 · resolved in 6h 54m
POS Order Syncing & Database Upload Failures
Affected: Core Services, Customer Support
- InformationalOct 19, 2026 · resolved in 23h 4m
Delayed funding for some US merchants
Affected: WorldPay TriPOS
- Degraded performanceMay 7, 2026 · ongoing
Revel Advantage Merchant statement issue
Affected: Revel Advantage Merchant Portal
Recent SkyTab (Shift4) incidents
- Partial outageNov 1, 2026 · resolved in 1h 33m
Tip Adjustments Issue Due To Daylight Savings
Affected: Shift4 Dine POS - US, Shift4 Dine POS - Canada, Shift4 Dine Mobile, Shift4 Dine Online Ordering, Shift4 Dine Kiosk
- MaintenanceOct 31, 2026 · ongoing
Affected: Givex POS, Shift4 Gift Cards
- Major outageOct 28, 2026 · resolved in 3h 4m
Eigen Sim Cards Connection Issues for Canadian Merchants - Oct 28 2026.
Affected: Telus Cellular Service
- Partial outageOct 25, 2026 · resolved in 3d 4h
Affected: Shift4 One
- Degraded performanceOct 22, 2026 · resolved in 7d 4h
Affected: Merchant Funding USA, Card Processing
- Degraded performanceOct 22, 2026 · resolved in 1h 29m
Timeouts for US processing 10/22/26
Affected: TSYS, Shift4 Dine POS - US, eCommerce, Shift4 One, Shift4 Venue Payments (US)
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime