Hotel Property Management Systems · reliability comparison
RoomRaccoon vs Stayntouch: which is more reliable? (2026)
Stayntouch is more reliable than RoomRaccoon, scoring 100.0 vs 97.1 out of 100. Over the last 90 days RoomRaccoon reported 2 incidents and Stayntouch reported 0, with effective uptime of 99.99% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | RoomRaccoon | Stayntouch |
|---|---|---|
| Reliability score | 97.1 | 100.0 |
| Rank (hotel PMS platforms) | #1 | — |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 53m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where RoomRaccoon and Stayntouch differ
- Stayntouch reported no incidents in the last 90 days, while RoomRaccoon reported 2.
90-day uptime
RoomRaccoon
Stayntouch
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent RoomRaccoon incidents
- Degraded performanceOct 28, 2026 · resolved in 53m
Subscription Invoices Not Loading
Affected: app.roomraccoon.com, staging.roomraccoon.com
- InformationalSep 21, 2026 · resolved in <1m
Recent Stayntouch incidents
No incidents reported by Stayntouch in the last 90 days.
Other hotel PMS platforms to consider
- RMS Cloud · #2 · 99.87% uptime
- Apaleo · #3 · 99.68% uptime
- protel (Planet) · #4 · 99.46% uptime
- Sirvoy · #5 · 99.32% uptime
See the full most reliable hotel property management systems ranking →