Hotel Property Management Systems · reliability comparison
RoomRaccoon vs ThinkReservations: which is more reliable? (2026)
RoomRaccoon is more reliable than ThinkReservations, scoring 93.8 vs 80.0 out of 100. Over the last 90 days RoomRaccoon reported 4 incidents and ThinkReservations reported 0, with effective uptime of 99.94% and 100% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | RoomRaccoon | ThinkReservations |
|---|---|---|
| Reliability score | 93.8 | 80.0 |
| Rank (hotel PMS platforms) | #1 | — |
| Uptime (90 days) | 99.94% | 100% |
| Incidents (90 days) | 4 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 53m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where RoomRaccoon and ThinkReservations differ
- ThinkReservations reported no incidents in the last 90 days, while RoomRaccoon reported 4.
90-day uptime
RoomRaccoon
ThinkReservations
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent RoomRaccoon incidents
- Degraded performanceNov 2, 2026 · ongoing
- Degraded performanceNov 2, 2026 · ongoing
- Degraded performanceOct 28, 2026 · resolved in 53m
Subscription Invoices Not Loading
Affected: app.roomraccoon.com, staging.roomraccoon.com
- InformationalSep 21, 2026 · resolved in <1m
Recent ThinkReservations incidents
No incidents reported by ThinkReservations in the last 90 days.
Other hotel PMS platforms to consider
- RMS Cloud · #2 · 99.87% uptime
- protel (Planet) · #3 · 99.83% uptime
- Apaleo · #4 · 99.57% uptime
- Sirvoy · #5 · 99.32% uptime
See the full most reliable hotel property management systems ranking →