CRM Software · reliability comparison
Salesforce Sales Cloud vs Zoho CRM: which is more reliable? (2026)
Zoho CRM is more reliable than Salesforce Sales Cloud, scoring 100.0 vs 90.0 out of 100. Over the last 90 days Salesforce Sales Cloud reported 0 incidents and Zoho CRM reported 0, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Salesforce Sales Cloud | Zoho CRM |
|---|---|---|
| Reliability score | 90.0 | 100.0 |
| Rank (CRMs) | — | — |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
90-day uptime
Salesforce Sales Cloud
Zoho CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Salesforce Sales Cloud incidents
No incidents reported by Salesforce Sales Cloud in the last 90 days.
Recent Zoho CRM incidents
No incidents reported by Zoho CRM in the last 90 days.
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- HubSpot CRM · #4 · 100% uptime