Restaurant Reservation Systems · reliability comparison
SevenRooms vs Zenchef: which is more reliable? (2026)
Zenchef is more reliable than SevenRooms, scoring 84.9 vs 77.5 out of 100. Over the last 90 days SevenRooms reported 3 incidents and Zenchef reported 17, with effective uptime of 99.76% and 100% respectively. Zenchef resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | SevenRooms | Zenchef |
|---|---|---|
| Reliability score | 77.5 | 84.9 |
| Rank (restaurant reservation systems) | #4 | #3 |
| Uptime (90 days) | 99.76% | 100% |
| Incidents (90 days) | 3 | 17 |
| Partial / major outages | 1 | 17 |
| Avg time to resolve | 8h 22m | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SevenRooms and Zenchef differ
- Zenchef reported 5.7× as many incidents as SevenRooms over the last 90 days (17 vs 3).
- Zenchef had 17 partial or major outages, compared with 1 for SevenRooms.
- Zenchef fixes problems faster: <1m on average, against 8h 22m for SevenRooms (Infinity× quicker).
90-day uptime
SevenRooms
Zenchef
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SevenRooms incidents
- Degraded performanceOct 21, 2026 · resolved in 21h 5m
SevenRooms OS – Delayed Real-Time Updates Due to Google Firebase Incident
Affected: SevenRooms OS
- Partial outageSep 7, 2026 · resolved in 3h 43m
SevenRooms Partial Outage Affecting VMS and Widgetsofficial update ↗
- Degraded performanceAug 4, 2026 · resolved in 18m
Investigating service degradation affecting API, Booking, and Sync services
Recent Zenchef incidents
- MaintenanceOct 20, 2026 · resolved in <1m
- MaintenanceOct 20, 2026 · resolved in 5h 28m
- MaintenanceOct 20, 2026 · resolved in <1m
- MaintenanceOct 13, 2026 · resolved in <1m
- Partial outageOct 13, 2026 · resolved in <1m
- Partial outageOct 13, 2026 · resolved (duration not published)
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- ResDiary · #2 · 99.88% uptime
- CoverManager · #5 · 99.35% uptime
- Tock · #6 · 98.84% uptime
See the full most reliable restaurant reservation systems ranking →