Shipping & Fulfillment Software · reliability comparison

ShipHero vs ShippingEasy: which is more reliable? (2026)

ShippingEasy is more reliable than ShipHero, scoring 90.0 vs 76.1 out of 100. Over the last 90 days ShipHero reported 5 incidents and ShippingEasy reported 3, with effective uptime of 99.65% and 99.96% respectively. ShipHero resolves incidents faster on average (3h 5m).

Data updated Nov 1, 2026 · How we score

ShipHero

76.1/100

Maintenance

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ShippingEasy

90.0/100

Operational

Visit ShippingEasy ↗
VS
MetricShipHeroShippingEasy
Reliability score76.190.0
Rank (shipping software tools)#5#3
Uptime (90 days)99.65%99.96%
Incidents (90 days)53
Partial / major outages30
Avg time to resolve3h 5m5h 7m
Outages we detected00
Transparency score100/100100/100

Where ShipHero and ShippingEasy differ

  • ShipHero reported 67% more incidents than ShippingEasy over the last 90 days (5 vs 3).
  • ShipHero had 3 partial or major outages, compared with 0 for ShippingEasy.
  • ShipHero fixes problems faster: 3h 5m on average, against 5h 7m for ShippingEasy.
  • ShipHero's longest outage on record lasted 3h 47m (Nov 18, 2025); ShippingEasy's lasted 3d (Jan 9, 2026).

90-day uptime

ShipHero

Aug 4, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 98.29% uptime, 1 incident (Partial outage)Sep 1, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 95.11% uptime, 1 incident (Degraded performance)Sep 29, 2026: no incidentsSep 30, 2026: 93.59% uptime, 1 incident (Partial outage)Oct 1, 2026: no incidentsOct 2, 2026: 99.59% uptime, 1 incident (Degraded performance)Oct 3, 2026 – Oct 31, 2026: no incidentsNov 1, 2026: 78.98% uptime, 1 incident (Major outage)
90 days ago99.617% average daily uptimeToday

ShippingEasy

Aug 4, 2026 – Sep 16, 2026: no incidentsSep 17, 2026: 96.80% uptime, 1 incident (Degraded performance)Sep 18, 2026 – Nov 1, 2026: no incidents
90 days ago99.964% average daily uptimeToday

Recent ShipHero incidents

  • Major outageNov 1, 2026 · ongoing

    ShipHero will go down for a short period, we'll tell you when it's back.

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • MaintenanceOct 11, 2026 · resolved in 1h 16m

    ShipHero Scheduled Maintenance

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • MaintenanceOct 11, 2026 · resolved in 1h 30m

    ShipHero Scheduled Maintenance

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • Degraded performanceOct 2, 2026 · resolved in 39m

    General slowness

    Affected: ShipHero Mobile App, ShipHero Dashboard, ShipHero Public API, Miscellaneous Services, ShipHero MCP

  • Partial outageSep 30, 2026 · resolved in 3h 4m

    Intermittent Platform Access Issue

    Affected: ShipHero Authentication

  • Degraded performanceSep 28, 2026 · resolved in 7h 49m

    USPS API instability

    Affected: Label Printing

Full ShipHero reliability report →

Recent ShippingEasy incidents

Full ShippingEasy reliability report →

Other shipping software tools to consider

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