Shipping & Fulfillment Software · reliability comparison
ShipHero vs Stamps.com: which is more reliable? (2026)
ShipHero is more reliable than Stamps.com, scoring 71.4 vs 64.3 out of 100. Over the last 90 days ShipHero reported 5 incidents and Stamps.com reported 9, with effective uptime of 99.53% and 99.59% respectively. ShipHero resolves incidents faster on average (3h 5m).
Data updated Nov 1, 2026 · How we score
| Metric | ShipHero | Stamps.com |
|---|---|---|
| Reliability score | 71.4 | 64.3 |
| Rank (shipping software tools) | #5 | #6 |
| Uptime (90 days) | 99.53% | 99.59% |
| Incidents (90 days) | 5 | 9 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 3h 5m | 15h 50m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ShipHero and Stamps.com differ
- Stamps.com reported 80% more incidents than ShipHero over the last 90 days (9 vs 5).
- ShipHero had 3 partial or major outages, compared with 0 for Stamps.com.
- ShipHero fixes problems faster: 3h 5m on average, against 15h 50m for Stamps.com (5.1× quicker).
- ShipHero's longest outage on record lasted 3h 47m (Nov 18, 2025); Stamps.com's lasted 2d 2h (Oct 20, 2026).
90-day uptime
ShipHero
Stamps.com
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ShipHero incidents
- Major outageNov 1, 2026 · ongoing
ShipHero will go down for a short period, we'll tell you when it's back.official update ↗
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- MaintenanceOct 11, 2026 · resolved in 1h 16m
ShipHero Scheduled Maintenance
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- MaintenanceOct 11, 2026 · resolved in 1h 30m
ShipHero Scheduled Maintenance
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- Degraded performanceOct 2, 2026 · resolved in 39m
Affected: ShipHero Mobile App, ShipHero Dashboard, ShipHero Public API, Miscellaneous Services, ShipHero MCP
- Partial outageSep 30, 2026 · resolved in 3h 4m
Intermittent Platform Access Issueofficial update ↗
Affected: ShipHero Authentication
- Degraded performanceSep 28, 2026 · resolved in 7h 49m
Affected: Label Printing
Recent Stamps.com incidents
- InformationalOct 27, 2026 · ongoing
Important Change: DDU Shipments to Germany No Longer Accepted
- Degraded performanceOct 23, 2026 · resolved in 4h 2m
We are currently experiencing technical difficulties printing envelopes with Stamps Classic Software
Affected: Stamps.com Software (Printing Postage Using our Windows Application)
- Degraded performanceOct 22, 2026 · resolved in 4h 43m
Affected: Stamps.com Online (Printing Postage Using a Web Browser)
- Degraded performanceOct 20, 2026 · resolved in 2d 2h
Order Import Delays With Ebay Store
Affected: Stamps.com Online (Printing Postage Using a Web Browser)
- InformationalOct 20, 2026 · resolved in 2h 6m
- InformationalSep 30, 2026 · ongoing
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime