Restaurant POS · reliability comparison
SkyTab (Shift4) vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than SkyTab (Shift4), scoring 99.2 vs 35.1 out of 100. Over the last 90 days SkyTab (Shift4) reported 14 incidents and SpotOn reported 2, with effective uptime of 97.40% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | SkyTab (Shift4) | SpotOn |
|---|---|---|
| Reliability score | 35.1 | 99.2 |
| Rank (restaurant POS systems) | #15 | #2 |
| Uptime (90 days) | 97.40% | 100% |
| Incidents (90 days) | 14 | 2 |
| Partial / major outages | 6 | 0 |
| Avg time to resolve | 14h 41m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SkyTab (Shift4) and SpotOn differ
- SkyTab (Shift4) reported 7× as many incidents as SpotOn over the last 90 days (14 vs 2).
- SkyTab (Shift4) had 6 partial or major outages, compared with 0 for SpotOn.
- SkyTab (Shift4)'s longest outage on record lasted 3d (Oct 25, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
SkyTab (Shift4)
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SkyTab (Shift4) incidents
- Partial outageNov 1, 2026 · resolved in 1h 33m
Tip Adjustments Issue Due To Daylight Savings
Affected: Shift4 Dine POS - US, Shift4 Dine POS - Canada, Shift4 Dine Mobile, Shift4 Dine Online Ordering, Shift4 Dine Kiosk
- MaintenanceOct 31, 2026 · ongoing
Affected: Givex POS, Shift4 Gift Cards
- Major outageOct 28, 2026 · resolved in 3h 4m
Eigen Sim Cards Connection Issues for Canadian Merchants - Oct 28 2026.official update ↗
Affected: Telus Cellular Service
- Partial outageOct 25, 2026 · resolved in 3d 4h
Shift4 One & Duoofficial update ↗
Affected: Shift4 One
- Degraded performanceOct 22, 2026 · resolved in 7d 4h
Affected: Merchant Funding USA, Card Processing
- Degraded performanceOct 22, 2026 · resolved in 1h 29m
Timeouts for US processing 10/22/26
Affected: TSYS, Shift4 Dine POS - US, eCommerce, Shift4 One, Shift4 Venue Payments (US)
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime