Restaurant POS · reliability comparison
SkyTab (Shift4) vs Toast: which is more reliable? (2026)
Toast is more reliable than SkyTab (Shift4), scoring 53.5 vs 35.1 out of 100. Over the last 90 days SkyTab (Shift4) reported 14 incidents and Toast reported 14, with effective uptime of 97.40% and 98.67% respectively. Toast resolves incidents faster on average (4h 28m).
Data updated Nov 1, 2026 · How we score
| Metric | SkyTab (Shift4) | Toast |
|---|---|---|
| Reliability score | 35.1 | 53.5 |
| Rank (restaurant POS systems) | #15 | #11 |
| Uptime (90 days) | 97.40% | 98.67% |
| Incidents (90 days) | 14 | 14 |
| Partial / major outages | 6 | 8 |
| Avg time to resolve | 14h 41m | 4h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SkyTab (Shift4) and Toast differ
- Toast had 8 partial or major outages, compared with 6 for SkyTab (Shift4).
- Toast fixes problems faster: 4h 28m on average, against 14h 41m for SkyTab (Shift4) (3.3× quicker).
- SkyTab (Shift4)'s longest outage on record lasted 3d (Oct 25, 2026); Toast's lasted 1d 7h (Sep 17, 2026).
90-day uptime
SkyTab (Shift4)
Toast
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SkyTab (Shift4) incidents
- Partial outageNov 1, 2026 · resolved in 1h 33m
Tip Adjustments Issue Due To Daylight Savings
Affected: Shift4 Dine POS - US, Shift4 Dine POS - Canada, Shift4 Dine Mobile, Shift4 Dine Online Ordering, Shift4 Dine Kiosk
- MaintenanceOct 31, 2026 · ongoing
Affected: Givex POS, Shift4 Gift Cards
- Major outageOct 28, 2026 · resolved in 3h 4m
Eigen Sim Cards Connection Issues for Canadian Merchants - Oct 28 2026.official update ↗
Affected: Telus Cellular Service
- Partial outageOct 25, 2026 · resolved in 3d 4h
Shift4 One & Duoofficial update ↗
Affected: Shift4 One
- Degraded performanceOct 22, 2026 · resolved in 7d 4h
Affected: Merchant Funding USA, Card Processing
- Degraded performanceOct 22, 2026 · resolved in 1h 29m
Timeouts for US processing 10/22/26
Affected: TSYS, Shift4 Dine POS - US, eCommerce, Shift4 One, Shift4 Venue Payments (US)
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Instant Depositofficial update ↗
Affected: Deposits
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime