Project Management Software · reliability comparison
Smartsheet vs Teamwork.com: which is more reliable? (2026)
Teamwork.com is more reliable than Smartsheet, scoring 98.8 vs 59.5 out of 100. Over the last 90 days Smartsheet reported 8 incidents and Teamwork.com reported 3, with effective uptime of 99.00% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Smartsheet | Teamwork.com |
|---|---|---|
| Reliability score | 59.5 | 98.8 |
| Rank (project management tools) | #9 | #1 |
| Uptime (90 days) | 99.00% | 100% |
| Incidents (90 days) | 8 | 3 |
| Partial / major outages | 6 | 0 |
| Avg time to resolve | 4h 50m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Smartsheet and Teamwork.com differ
- Smartsheet reported 2.7× as many incidents as Teamwork.com over the last 90 days (8 vs 3).
- Smartsheet had 6 partial or major outages, compared with 0 for Teamwork.com.
- Smartsheet's longest outage on record lasted 1d 6h (Mar 3, 2026); Teamwork.com's lasted 3h 59m (Dec 1, 2025).
90-day uptime
Smartsheet
Teamwork.com
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Smartsheet incidents
- Degraded performanceOct 1, 2026 · resolved in 5h 23m
Both automated and manual approval workflows are currently failing to execute
Affected: In App Workflows
- Partial outageSep 21, 2026 · resolved in 5h 22m
Investigating blank page or error on Smartsheet Loginofficial update ↗
Affected: Smartsheet Login
- Partial outageSep 16, 2026 · resolved in 10h 26m
Salesforce connector is experiencing intermittent issuesofficial update ↗
Affected: Salesforce Connector, Customer Support Portal
- Partial outageSep 11, 2026 · resolved in 3h 9m
Smartsheet and Smartsheet Login Unavailable for Smartsheet USofficial update ↗
Affected: Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards
- Major outageAug 27, 2026 · resolved in 2h 20m
Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium appsofficial update ↗
Affected: Calendar, Smartsheet Login, Control Center, Sheets, Dynamic View, Reports +2 more
- Major outageAug 26, 2026 · resolved in 4h 55m
Sheets in Smartsheet US are failing to loadofficial update ↗
Affected: Resource Management, Control Center, AI Tools, Sheets, Dynamic View, Reports +2 more
Recent Teamwork.com incidents
- InformationalOct 26, 2026 · resolved in 1h 23m
Loading issues for Projects apps in US region
Affected: Teamwork Projects - US region
- InformationalOct 16, 2026 · resolved in 1h 51m
Investigating issue with Projects API in US region
Affected: Teamwork Projects - US region
- InformationalSep 24, 2026 · resolved in 39m
Issue with tasks creation in Projects
Affected: Teamwork Projects - US region, Teamwork Projects - EU Region
Other project management tools to consider
- Hive · #2 · 99.96% uptime
- Linear · #3 · 99.92% uptime
- Basecamp · #4 · 99.95% uptime
- Wrike · #5 · 100% uptime
See the full most reliable project management software ranking →