Outage report · Partial outage
Smartsheet outage on Sep 11, 2026
Smartsheet and Smartsheet Login Unavailable for Smartsheet US
What happened
Smartsheet reported a partial outage starting Sep 11, 2026, 20:20 UTC, affecting Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards. It was marked resolved at Sep 11, 2026, 23:29 UTC.
- The incident lasted 3h 9m from first report to resolution.
- Smartsheet had reported 5 other partial or major outages in the 90 days before it.
- 5 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smartsheet
On September 11th, 2026, starting at 12:47 PM PDT, users in the US began experiencing errors logging in to and accessing Smartsheet. Users in the EU and AU regions were not affected. By approximately 1:38 PM PDT, full service was confirmed to be restored. Our engineering teams quickly determined that a routine internal configuration change was the cause of Smartsheet's unavailability. The change was corrected, and full service was restored by approximately 1:38 PM PDT. We are currently reviewing our configuration management and change review processes, along with our internal monitoring, to prevent similar issues in the future.
What our independent monitoring saw
Our independent monitoring of Smartsheet started after this incident, so this report is based on Smartsheet's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smartsheet's overall reliability
Smartsheet has a reliability score of 59.5/100, with 99.00% effective uptime and 8 incidents over the last 90 days.
Visit Smartsheet ↗Full Smartsheet reliability report and live status → · Most reliable Smartsheet alternatives →
Get Smartsheet outage alerts
We'll email you when Smartsheet reports a partial or major outage, and when it's fixed. Free, and you can stop any time.