Restaurant POS · reliability comparison
SpotOn vs Square for Restaurants: which is more reliable? (2026)
SpotOn is more reliable than Square for Restaurants, scoring 99.2 vs 53.3 out of 100. Over the last 90 days SpotOn reported 2 incidents and Square for Restaurants reported 13, with effective uptime of 100% and 98.92% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | SpotOn | Square for Restaurants |
|---|---|---|
| Reliability score | 99.2 | 53.3 |
| Rank (restaurant POS systems) | #2 | #12 |
| Uptime (90 days) | 100% | 98.92% |
| Incidents (90 days) | 2 | 13 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 11h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SpotOn and Square for Restaurants differ
- Square for Restaurants reported 6.5× as many incidents as SpotOn over the last 90 days (13 vs 2).
- SpotOn's longest outage on record lasted 2h 51m (Nov 25, 2025); Square for Restaurants's lasted 17h 43m (Apr 30, 2026).
90-day uptime
SpotOn
Square for Restaurants
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Recent Square for Restaurants incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
Affected: Point of Sale, Kitchen Display System (KDS)
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime