Restaurant POS · reliability comparison
SpotOn vs Zettle by PayPal: which is more reliable? (2026)
SpotOn is more reliable than Zettle by PayPal, scoring 99.2 vs 78.1 out of 100. Over the last 90 days SpotOn reported 2 incidents and Zettle by PayPal reported 2, with effective uptime of 100% and 99.82% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | SpotOn | Zettle by PayPal |
|---|---|---|
| Reliability score | 99.2 | 78.1 |
| Rank (restaurant POS systems) | #2 | #8 |
| Uptime (90 days) | 100% | 99.82% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 12h 51m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SpotOn and Zettle by PayPal differ
- SpotOn's longest outage on record lasted 2h 51m (Nov 25, 2025); Zettle by PayPal's lasted 3d (Nov 14, 2025).
90-day uptime
SpotOn
Zettle by PayPal
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Recent Zettle by PayPal incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 34m
Unable to contact Support team
Affected: UK, Sweden, Norway, Denmark, Finland, Netherlands +6 more
- Degraded performanceOct 7, 2026 · resolved in 23h 8m
DNS incident presenting errors
Affected: UK
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime