Restaurant POS · reliability comparison
Square for Restaurants vs Toast: which is more reliable? (2026)
Square for Restaurants and Toast are effectively tied on reliability (53.3 vs 53.5). Over the last 90 days Square for Restaurants reported 13 incidents and Toast reported 14, with effective uptime of 98.92% and 98.67% respectively. Toast resolves incidents faster on average (4h 28m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Square for Restaurants | Toast |
|---|---|---|
| Reliability score | 53.3 | 53.5 |
| Rank (restaurant POS systems) | #12 | #11 |
| Uptime (90 days) | 98.92% | 98.67% |
| Incidents (90 days) | 13 | 14 |
| Partial / major outages | 0 | 8 |
| Avg time to resolve | 11h 54m | 4h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Square for Restaurants and Toast differ
- Toast reported 8% more incidents than Square for Restaurants over the last 90 days (14 vs 13).
- Toast had 8 partial or major outages, compared with 0 for Square for Restaurants.
- Toast fixes problems faster: 4h 28m on average, against 11h 54m for Square for Restaurants (2.7× quicker).
- Square for Restaurants's longest outage on record lasted 17h 43m (Apr 30, 2026); Toast's lasted 1d 7h (Sep 17, 2026).
90-day uptime
Square for Restaurants
Toast
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Square for Restaurants incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
Affected: Point of Sale, Kitchen Display System (KDS)
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Instant Depositofficial update ↗
Affected: Deposits
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime