Auto Repair Shop Software · reliability comparison
Tekmetric vs Workshop Software: which is more reliable? (2026)
Tekmetric is more reliable than Workshop Software, scoring 81.3 vs 66.0 out of 100. Over the last 90 days Tekmetric reported 4 incidents and Workshop Software reported 0, with effective uptime of 99.76% and 99.09% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Tekmetric | Workshop Software |
|---|---|---|
| Reliability score | 81.3 | 66.0 |
| Rank (auto repair shop management systems) | #2 | — |
| Uptime (90 days) | 99.76% | 99.09% |
| Incidents (90 days) | 4 | 0 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 2h 30m | — |
| Outages we detected | 0 | 1 |
| Transparency score | 100/100 | 50/100 |
Where Tekmetric and Workshop Software differ
- Workshop Software reported no incidents in the last 90 days, while Tekmetric reported 4.
- Tekmetric had 4 partial or major outages, compared with 0 for Workshop Software.
- Our own probes detected 0 outages at Tekmetric and 1 at Workshop Software, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
Tekmetric
Workshop Software
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Tekmetric incidents
- Partial outageOct 26, 2026 · resolved in 14m
The application is having degraded performance
Affected: Application, API, Webhooks, Integrations
- Partial outageOct 5, 2026 · resolved in 3h 23m
PartsTech outageofficial update ↗
Affected: Integrations
- Partial outageSep 18, 2026 · resolved in 3h 11m
SpeedDial 2.0 integration issuesofficial update ↗
Affected: Integrations
- Partial outageSep 15, 2026 · resolved in 3h 10m
PartsTech Outageofficial update ↗
Affected: Integrations
Recent Workshop Software incidents
No incidents reported by Workshop Software in the last 90 days.
Other auto repair shop management systems to consider
- Shopmonkey · #1 · 99.91% uptime
- Shop-Ware · #3 · 99.88% uptime
- Protractor · #4 · 99.47% uptime
See the full most reliable auto repair shop software ranking →