Event Ticketing Platforms · reliability comparison
TicketSpice vs Universe: which is more reliable? (2026)
TicketSpice is more reliable than Universe, scoring 100.0 vs 58.4 out of 100. Over the last 90 days TicketSpice reported 0 incidents and Universe reported 1, with effective uptime of 100% and 96.66% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | TicketSpice | Universe |
|---|---|---|
| Reliability score | 100.0 | 58.4 |
| Rank (event ticketing platforms) | #2 | #8 |
| Uptime (90 days) | 100% | 96.66% |
| Incidents (90 days) | 0 | 1 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where TicketSpice and Universe differ
- TicketSpice reported no incidents in the last 90 days, while Universe reported 1.
- Universe had 1 partial or major outage, compared with 0 for TicketSpice.
- TicketSpice's longest outage on record lasted 5h 50m (Nov 18, 2025); Universe's lasted 3d (Nov 20, 2025).
90-day uptime
TicketSpice
Universe
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent TicketSpice incidents
No incidents reported by TicketSpice in the last 90 days.
Recent Universe incidents
- Major outageOct 15, 2026 · ongoing
Affected: API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports +4 more
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
- Purplepass · #5 · 99.99% uptime
See the full most reliable event ticketing platforms ranking →