Restaurant POS · reliability comparison
Toast vs TouchBistro: which is more reliable? (2026)
TouchBistro is more reliable than Toast, scoring 80.0 vs 53.5 out of 100. Over the last 90 days Toast reported 14 incidents and TouchBistro reported 0, with effective uptime of 98.67% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Toast | TouchBistro |
|---|---|---|
| Reliability score | 53.5 | 80.0 |
| Rank (restaurant POS systems) | #11 | — |
| Uptime (90 days) | 98.67% | 100% |
| Incidents (90 days) | 14 | 0 |
| Partial / major outages | 8 | 0 |
| Avg time to resolve | 4h 28m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Toast and TouchBistro differ
- TouchBistro reported no incidents in the last 90 days, while Toast reported 14.
- Toast had 8 partial or major outages, compared with 0 for TouchBistro.
90-day uptime
Toast
TouchBistro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Instant Depositofficial update ↗
Affected: Deposits
Recent TouchBistro incidents
No incidents reported by TouchBistro in the last 90 days.
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime