Restaurant Reservation Systems · reliability comparison
Tock vs Waitwhile: which is more reliable? (2026)
Waitwhile is more reliable than Tock, scoring 100.0 vs 55.7 out of 100. Over the last 90 days Tock reported 4 incidents and Waitwhile reported 0, with effective uptime of 98.84% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Tock | Waitwhile |
|---|---|---|
| Reliability score | 55.7 | 100.0 |
| Rank (restaurant reservation systems) | #6 | — |
| Uptime (90 days) | 98.84% | 100% |
| Incidents (90 days) | 4 | 0 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 12h 6m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Tock and Waitwhile differ
- Waitwhile reported no incidents in the last 90 days, while Tock reported 4.
- Tock had 3 partial or major outages, compared with 0 for Waitwhile.
- Tock's longest outage on record lasted 3d (May 15, 2026); Waitwhile's lasted 3d (Apr 26, 2026).
90-day uptime
Tock
Waitwhile
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Tock incidents
- Degraded performanceOct 26, 2026 · resolved in 25m
Investigating a potential service disruption
Affected: Timeline & Service, Dashboard Admin, Guest Checkout
- Partial outageOct 23, 2026 · resolved in 1h 1m
Affected: Dashboard Admin
- Major outageOct 7, 2026 · resolved in 1h 58m
Incident Identifiedofficial update ↗
Affected: SMS, Dashboard Admin, Dashboard Reporting
- Partial outageSep 14, 2026 · resolved in 1d 20h
Investigating a potential service disruptionofficial update ↗
Affected: Guest Checkout, Timeline & Service
Recent Waitwhile incidents
No incidents reported by Waitwhile in the last 90 days.
Other restaurant reservation systems to consider
- Eat App · #1 · 100% uptime
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
See the full most reliable restaurant reservation systems ranking →