Video Conferencing · reliability comparison
Webex Meetings vs Zoom Meetings: which is more reliable? (2026)
Zoom Meetings is more reliable than Webex Meetings, scoring 66.9 vs 57.1 out of 100. Over the last 90 days Webex Meetings reported 3 incidents and Zoom Meetings reported 14, with effective uptime of 99.37% and 99.61% respectively. Zoom Meetings resolves incidents faster on average (9h 21m).
Data updated Nov 1, 2026 · How we score
| Metric | Webex Meetings | Zoom Meetings |
|---|---|---|
| Reliability score | 57.1 | 66.9 |
| Rank (video conferencing platforms) | #6 | #5 |
| Uptime (90 days) | 99.37% | 99.61% |
| Incidents (90 days) | 3 | 14 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1d 3h | 9h 21m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Webex Meetings and Zoom Meetings differ
- Zoom Meetings reported 4.7× as many incidents as Webex Meetings over the last 90 days (14 vs 3).
- Webex Meetings had 2 partial or major outages, compared with 0 for Zoom Meetings.
- Zoom Meetings fixes problems faster: 9h 21m on average, against 1d 3h for Webex Meetings (2.9× quicker).
- Webex Meetings's longest outage on record lasted 1d 3h (Oct 28, 2026); Zoom Meetings's lasted 3d (Jun 15, 2026).
90-day uptime
Webex Meetings
Zoom Meetings
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Webex Meetings incidents
- Degraded performanceOct 30, 2026 · resolved (duration not published)
- Partial outageOct 28, 2026 · resolved in 1d 3h
Gateway and Solutions: Some users may be unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT)official update ↗
- Partial outageOct 28, 2026 · resolved (duration not published)
Recent Zoom Meetings incidents
- Degraded performanceOct 23, 2026 · resolved in 32m
Service Degradation Affecting Multiple Zoom Services
Affected: Zoom Meetings, Zoom Chat, Zoom Contact Center, ZoomMate
- Degraded performanceOct 22, 2026 · resolved in 22h 19m
Service Degradation Affecting Zoom Meetings Services in the US.
Affected: Zoom Meetings
- InformationalOct 13, 2026 · resolved in 6h 50m
Service degradation affecting Zoom Meeting API in US region
Affected: Zoom Meetings, Zoom Webinars
- Degraded performanceOct 4, 2026 · resolved in 1h 22m
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.
Affected: Zoom Workspace Reservation, Zoom Visitor Management, Zoom Rooms, Workspace Reservation Dashboard & Reporting
- InformationalOct 1, 2026 · resolved in 1h 45m
Affected: Zoom Meetings, Zoom Contact Center, Zoom Virtual Agent, Calendar, Zoom Contact Center, Voice Agent +6 more
- Degraded performanceSep 24, 2026 · resolved in 6h 10m
Service Degradation Affecting Live Transcription Services.
Affected: Live Transcription
Other video conferencing platforms to consider
- Google Meet · #1 · 100% uptime
- Livestorm · #2 · 99.99% uptime
- Whereby · #3 · 99.95% uptime
- GoTo Meeting · #4 · 99.94% uptime
See the full most reliable video conferencing platforms ranking →