Accounting Software · reliability comparison
Xero vs Zoho Books: which is more reliable? (2026)
Zoho Books is more reliable than Xero, scoring 100.0 vs 48.6 out of 100. Over the last 90 days Xero reported 27 incidents and Zoho Books reported 0, with effective uptime of 98.61% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Xero | Zoho Books |
|---|---|---|
| Reliability score | 48.6 | 100.0 |
| Rank (accounting software tools) | #5 | — |
| Uptime (90 days) | 98.61% | 100% |
| Incidents (90 days) | 27 | 0 |
| Partial / major outages | 11 | 0 |
| Avg time to resolve | 5h | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Xero and Zoho Books differ
- Zoho Books reported no incidents in the last 90 days, while Xero reported 27.
- Xero had 11 partial or major outages, compared with 0 for Zoho Books.
90-day uptime
Xero
Zoho Books
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Xero incidents
- Major outageOct 28, 2026 · resolved in 1h 1m
Global: Xero - customers are experiencing issues across Xeroofficial update ↗
Affected: Xero Platform and Settings
- Degraded performanceOct 26, 2026 · resolved in 2h 24m
Global: Xero - some customers may be experiencing intermittent errors in Xero.
Affected: Xero Platform and Settings
- Degraded performanceOct 15, 2026 · resolved in 37m
Global: Subscriptions - some customers are unable to purchase and management subscriptions
Affected: Xero Platform and Settings
- Partial outageOct 14, 2026 · resolved in 25m
Affected: Xero Platform and Settings, Invoicing, Bills & Quotes, Contacts
- Degraded performanceOct 13, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
- Degraded performanceOct 9, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
Recent Zoho Books incidents
No incidents reported by Zoho Books in the last 90 days.
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- QuickBooks Online · #3 · 99.89% uptime
- FreshBooks · #4 · 99.74% uptime
See the full most reliable small business accounting software ranking →