Outage report · Major outage

Acuity Scheduling outage on Oct 27, 2025

Issues with appointment booking

SeverityMajor outage
StartedOct 27, 2025, 11:37UTC
ResolvedOct 27, 2025, 12:19UTC
Duration42m

What happened

Acuity Scheduling reported a major outage starting Oct 27, 2025, 11:37 UTC, affecting Acuity Scheduling. It was marked resolved at Oct 27, 2025, 12:19 UTC.

  • The incident lasted 42m from first report to resolution.
  • Acuity Scheduling had reported 8 other partial or major outages in the 90 days before it.
  • 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Acuity Scheduling

The issue was determined to be a problem with our observability tool, rather than an issue affecting Acuity businesses and clients.

Read Acuity Scheduling's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Acuity Scheduling started after this incident, so this report is based on Acuity Scheduling's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Acuity Scheduling's overall reliability

45.5/100

Acuity Scheduling has a reliability score of 45.5/100, with 98.16% effective uptime and 7 incidents over the last 90 days.

Visit Acuity Scheduling ↗

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