Outage report · Partial outage
Alloy outage on Nov 4, 2026
Onfido Doc V failing for multiple customers
What happened
Alloy reported a partial outage starting Nov 4, 2026, 17:06 UTC. The incident is still open on the vendor's status page.
- Alloy had reported 2 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Alloy
Our engineering team is actively investigating intermittent issues with Onfido's motion-capture service, causing evaluations for some Alloy Customers to reach "Partial" results. We are in contact with Onfido and will provide additional updates as we receive them.
What our independent monitoring saw
Our checks of Alloy's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Alloy's overall reliability
Alloy has a reliability score of 71.9/100, with 99.72% effective uptime and 9 incidents over the last 90 days.
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