Outage report · Partial outage
BigCommerce outage on Sep 23, 2026
Inaccurate product stock on category pages
SeverityPartial outage
StartedSep 23, 2026, 20:16UTC
ResolvedSep 23, 2026, 23:14UTC
Duration2h 57m
What happened
BigCommerce reported a partial outage starting Sep 23, 2026, 20:16 UTC, affecting Storefront. It was marked resolved at Sep 23, 2026, 23:14 UTC.
- The incident lasted 2h 57m from first report to resolution.
- BigCommerce had reported 5 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from BigCommerce
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of BigCommerce started after this incident, so this report is based on BigCommerce's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
BigCommerce's overall reliability
53.0/100
BigCommerce has a reliability score of 53.0/100, with 98.88% effective uptime and 35 incidents over the last 90 days.
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