Outage report · Partial outage

Bold Subscriptions outage on May 6, 2025

Partial outage for merchant admin consoles (Custom Pricing, Upsell, Bundles and Discounts)

SeverityPartial outage
StartedMay 6, 2025, 20:02UTC
ResolvedMay 7, 2025, 14:38UTC
Duration18h 36m

What happened

Bold Subscriptions reported a partial outage starting May 6, 2025, 20:02 UTC. It was marked resolved at May 7, 2025, 14:38 UTC.

  • The incident lasted 18h 36m from first report to resolution.
  • It was the 2nd longest of 3 significant outages Bold Subscriptions reported in the 12 months up to it.
  • Bold Subscriptions had reported 1 other partial or major outage in the 90 days before it.

Latest update from Bold Subscriptions

Our uptstream provider has resolved the issue. We have removed the temporary fix and tested functionality. All systems are operating as normal and the incident is closed. Please contact support if you feel you are still having any issues.

Read Bold Subscriptions's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Bold Subscriptions started after this incident, so this report is based on Bold Subscriptions's status page.

Bold Subscriptions's overall reliability

100.0/100

Bold Subscriptions has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Bold Subscriptions ↗

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