Outage report · Partial outage

Bold Subscriptions outage on Apr 7, 2025

Issues with FastLane Payment Processing

SeverityPartial outage
StartedApr 7, 2025, 20:17UTC
ResolvedApr 9, 2025, 19:28UTC
Duration1d 23h

What happened

Bold Subscriptions reported a partial outage starting Apr 7, 2025, 20:17 UTC. It was marked resolved at Apr 9, 2025, 19:28 UTC.

  • The incident lasted 1d 23h from first report to resolution.
  • It was the 2nd longest of 5 significant outages Bold Subscriptions reported in the 12 months up to it.
  • Bold Subscriptions had reported no other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Bold Subscriptions

We have identified and resolved the issue affecting FastLane. We are currently reaching out to impacted merchants with additional details. If you are still experiencing any issues with FastLane, please contact our support team for assistance. At this time, we believe the incident is fully resolved and are closing it. Thank you for your patience.

Read Bold Subscriptions's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Bold Subscriptions started after this incident, so this report is based on Bold Subscriptions's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Bold Subscriptions's overall reliability

100.0/100

Bold Subscriptions has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Bold Subscriptions ↗

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