Outage report · Major outage

Cliniko outage on Jan 9, 2026

Help chat is unavailable

SeverityMajor outage
StartedJan 9, 2026, 20:11UTC
ResolvedJan 9, 2026, 21:53UTC
Duration1h 43m

What happened

Cliniko reported a major outage starting Jan 9, 2026, 20:11 UTC, affecting Help chat. It was marked resolved at Jan 9, 2026, 21:53 UTC.

  • The incident lasted 1h 43m from first report to resolution.
  • It was the 3rd longest of 3 significant outages Cliniko reported in the 12 months up to it.
  • Cliniko had reported 1 other partial or major outage in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Cliniko

This incident has been resolved.

Read Cliniko's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Cliniko started after this incident, so this report is based on Cliniko's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Cliniko's overall reliability

100.0/100

Cliniko has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Cliniko ↗

Full Cliniko reliability report and live status → · Most reliable Cliniko alternatives →