Outage report · Major outage

Hospitable outage on Jan 9, 2026

Customer support is temporarily unavailable

SeverityMajor outage
StartedJan 9, 2026, 20:00UTC
ResolvedJan 9, 2026, 20:52UTC
Duration52m

What happened

Hospitable reported a major outage starting Jan 9, 2026, 20:00 UTC. It was marked resolved at Jan 9, 2026, 20:52 UTC.

  • The incident lasted 52m from first report to resolution.
  • Hospitable had reported 21 other partial or major outages in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Hospitable

Our customer support provider has resolved the issue, and support is available again. The Hospitable app was not impacted at any time. We’re currently experiencing an outage with our customer support provider. As a result, live chat and support messaging are temporarily unavailable. Our application and all core functionality are fully operational and not affected by this issue.

Read Hospitable's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Hospitable started after this incident, so this report is based on Hospitable's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Hospitable's overall reliability

62.2/100

Hospitable has a reliability score of 62.2/100, with 99.57% effective uptime and 85 incidents over the last 90 days.

Visit Hospitable ↗

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