Live status & reliability report
Cloudways status, outages & reliability
Cloudways is a managed cloud hosting platform owned by DigitalOcean that runs customer servers on DigitalOcean, Vultr, AWS and Google Cloud.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Cloudways had 93.39% effective uptime across 12 status page incidents (5 partial or major outages), resolving them in 1d 3h on average.
Is Cloudways down right now?
No, Cloudways is up and running.
- Cloudways's status page reports all systems operational. Checked .
- All 2 Cloudways pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Cloudways's reliability
- Since Dec 19, 2025, the earliest date its published history covers, Cloudways published 49 incidents on its status page, 16 of them partial or major outages.
- Its longest outage on record in that time was “Partial Outage at Sydney Location (Vultr)” on Apr 2, 2026, which lasted 3d.
- The part of Cloudways most often affected was Vultr (8 of 49 incidents).
- Cloudways reported 12 incidents in the last 90 days, down from 18 in the 90 days before.
- Incidents most often began on a Monday (15 of 49, UTC).
- Cloudways's 90-day uptime of 93.39% is below the average for web hosts (98.11%).
- It resolves incidents more slowly than the typical web host: 1d 3h on average, against a median of 12h 8m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Cloudways's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Cloudways incident history (last 90 days)
- InformationalOct 23, 2026 · resolved in 6d 21h
- MaintenanceOct 21, 2026 · resolved in 3h 22m
Cloudways Website & Affiliate portal unavailable
Affected: Cloudways Home
- Major outageOct 21, 2026 · resolved in 2d 3h
Critical PHP Remote Code Execution Vulnerabilities - Monitoring & Mitigations Underwayofficial update ↗
Affected: Cloudways Cloud Platform Console, Cloudways Cloud Platform Service
- Major outageOct 20, 2026 · resolved in 23h 46m
Autonomous: Partial Service Degradation – London Regionofficial update ↗
- Major outageOct 12, 2026 · resolved in 1d 6h
Rackspace Webmail Login & Mailbox Provisioning Issuesofficial update ↗
Affected: Rackspace Email
- Degraded performanceOct 1, 2026 · resolved in 13d 5h
Degradation Impacting Vultr Server Operations
Affected: Cloudways Cloud Platform Service, Vultr
- Degraded performanceSep 1, 2026 · resolved in 17h 38m
Degraded Service Affecting Elastic Email Add-on
Affected: Elastic Email
- Degraded performanceAug 30, 2026 · resolved in 3d 22h
Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)
Affected: DNS Made Easy
- Degraded performanceAug 24, 2026 · resolved in 13h 53m
DigitalOcean Public API Degradation
Affected: DigitalOcean
- Degraded performanceAug 20, 2026 · resolved in 2h 1m
WP Rocket incompatibility with WordPress 7.1 (fatal errors)
Affected: Cloudways Cloud Platform Service
- Major outageAug 11, 2026 · resolved in 5h 27m
Service Disruption - Google Cloud Serversofficial update ↗
Affected: Cloudways Cloud Platform Service
- Partial outageAug 8, 2026 · resolved in 9h 38m
DigitalOcean || Server Provisioning Issueofficial update ↗
Affected: DigitalOcean
- Degraded performanceAug 8, 2026 · resolved in 7h 36m
Monitoring on Recent Platform Maintenance activity
Affected: Cloudways Cloud Platform Console
- Degraded performanceAug 3, 2026 · resolved in 16h 15m
Issue with Rackspace Email Addon
Affected: Rackspace Email
- Degraded performanceAug 3, 2026 · resolved in 8h 6m
Issue with Inbox on Support Chat Tool
Affected: Cloudways Support
- InformationalMay 16, 2026 · resolved in 103d 2h
MANDATORY MAINTENANCE: Server Restart Required
Affected: Cloudways Cloud Platform Console
- Partial outageMar 2, 2026 · resolved in 179d 11h
AWS Middle East (Bahrain) Outageofficial update ↗
Affected: AWS
- Partial outageMar 1, 2026 · resolved in 180d 5h
AWS Middle East (UAE) Outageofficial update ↗
Affected: AWS
Source: Cloudways status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Cloudways pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Platform login | Up | 100% | 498 ms |
| Cloudways API | Up | 100% | 244 ms |
How Cloudways compares
Cloudways status FAQ
Is Cloudways down right now?
No, Cloudways is up and running. Cloudways's status page currently reports all systems operational, and all 2 of the Cloudways pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Cloudways?
Cloudways has a reliability score of 32.0 out of 100, ranking #9 of 10 web hosts. Over the last 90 days it had 93.39% effective uptime.
How often does Cloudways have outages?
Cloudways published 12 incidents on its status page in the last 90 days (5 partial or major outages) and 49 in the past 12 months.
How long do Cloudways outages last?
Cloudways resolves incidents in 1d 3h on average. Its longest outage in the past year lasted 3d, on Apr 2, 2026.
Does Cloudways have a status page?
Yes. Cloudways's official status page is status.cloudways.com. We read it every five minutes and keep its full incident history.