Outage report · Major outage

Datadog outage on Sep 24, 2020

Infrastructure connectivity issue impacting multiple systems

SeverityMajor outage
StartedSep 24, 2020, 14:27UTC
ResolvedSep 25, 2020, 01:40UTC
Duration11h 14m

What happened

Datadog reported a major outage starting Sep 24, 2020, 14:27 UTC, affecting Monitors, Web Application, Metrics and Infra Monitoring, APM. It was marked resolved at Sep 25, 2020, 01:40 UTC.

  • The incident lasted 11h 14m from first report to resolution.
  • Datadog had reported 6 other partial or major outages in the 90 days before it.

Latest update from Datadog

All live data including APM metrics are now current, as well as corresponding APM alerts. Note that a subset of historical APM metric data may still show gaps and will be recalculated, along with SLOs over the next 24h. We apologize again for the inconvenience this outage has caused.

Read Datadog's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Datadog started after this incident, so this report is based on Datadog's status page.

Datadog's overall reliability

77.6/100

Datadog has a reliability score of 77.6/100, with 99.81% effective uptime and 10 incidents over the last 90 days.

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