Ecwid outage on Sep 7, 2023

What happened

Ecwid reported a partial outage starting Sep 7, 2023, 19:44 UTC, affecting Checkout. It was marked resolved at Sep 8, 2023, 09:56 UTC.

• The incident lasted 14h 11m from first report to resolution.
• It was the 2nd longest of 15 significant outages Ecwid reported in the 12 months up to it.
• Ecwid had reported 5 other partial or major outages in the 90 days before it.
• 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Ecwid

The Square team has resolved the issue based on their <a href="https://www.issquareup.com/incidents/06zffytdqjdz">Status page</a>. You should now be able to accept online payments with this gateway in your store.

Read Ecwid's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Ecwid started after this incident, so this report is based on Ecwid's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageStampedSep 7, 2023, 14:37 UTC

  Identity Service Outage

• Partial outageCognito FormsSep 7, 2023, 20:38 UTC

  Square is Experiencing Outages

• Partial outagePopmenuSep 7, 2023, 21:33 UTC

  Square POS is reporting issue with processing payments

Ecwid's overall reliability

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