Outage report · Partial outage
Element outage on Nov 18, 2025
Issues at CloudFlare causing widespread outages in EMS
What happened
Element reported a partial outage starting Nov 18, 2025, 12:12 UTC, affecting Customer portal, IRC, Image Registry (registry.element.io), Signal, London hosts, Telegram, Element One, Frankfurt hosts and 4 more. It was marked resolved at Nov 19, 2025, 06:30 UTC.
- The incident lasted 18h 18m from first report to resolution.
- It was the 3rd longest of 7 significant outages Element reported in the 12 months up to it.
- Element had reported 1 other partial or major outage in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Element
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Element started after this incident, so this report is based on Element's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Encountering issues with the service because of our provider cloudflare is encountering problems
Portal and Websites failing to load due to a 3rd party service outage
Console, Website, & API Availability Issues: Global Cloudflare Outage
503 Service Temporarily Unavailable error when accessing Contacts
Cloudflare incident is causing intermittent errors when accessing Bizzabo
Element's overall reliability
Element has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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