Outage report · Partial outage

emerchantpay outage on Sep 12, 2024

emerchantpay - Genesis - External Provider Partial Outage - 12/09/2024

SeverityPartial outage
StartedSep 12, 2024, 06:04UTC
ResolvedSep 12, 2024, 14:59UTC
Duration8h 55m

What happened

emerchantpay reported a partial outage starting Sep 12, 2024, 06:04 UTC, affecting Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION). It was marked resolved at Sep 12, 2024, 14:59 UTC.

  • The incident lasted 8h 55m from first report to resolution.
  • It was the longest significant outage emerchantpay reported in the 12 months up to it.
  • emerchantpay had reported no other partial or major outages in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from emerchantpay

This incident has been resolved.

Read emerchantpay's official incident report ↗

What our independent monitoring saw

Our independent monitoring of emerchantpay started after this incident, so this report is based on emerchantpay's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

emerchantpay's overall reliability

91.7/100

emerchantpay has a reliability score of 91.7/100, with 99.97% effective uptime and 4 incidents over the last 90 days.

Visit emerchantpay ↗

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