Outage report · Partial outage

emerchantpay outage on Aug 3, 2023

Temporary issue with transaction processing with an acquirer 03/08/2023

SeverityPartial outage
StartedAug 3, 2023, 14:59UTC
ResolvedAug 3, 2023, 18:45UTC
Duration3h 46m

What happened

emerchantpay reported a partial outage starting Aug 3, 2023, 14:59 UTC, affecting Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION). It was marked resolved at Aug 3, 2023, 18:45 UTC.

  • The incident lasted 3h 46m from first report to resolution.
  • emerchantpay had reported 1 other partial or major outage in the 90 days before it.

Latest update from emerchantpay

This incident has been resolved.

Read emerchantpay's official incident report ↗

What our independent monitoring saw

Our independent monitoring of emerchantpay started after this incident, so this report is based on emerchantpay's status page.

emerchantpay's overall reliability

89.7/100

emerchantpay has a reliability score of 89.7/100, with 99.97% effective uptime and 4 incidents over the last 90 days.

Visit emerchantpay ↗

Full emerchantpay reliability report and live status → · Most reliable emerchantpay alternatives →