Outage report · Partial outage

Expensify outage on Jun 18, 2025

Amex Business API Data Import Resumed - Monitoring

SeverityPartial outage
StartedJun 18, 2025, 04:05UTC
ResolvedJul 7, 2025, 16:18UTC
Duration19d 12h

What happened

Expensify reported a partial outage starting Jun 18, 2025, 04:05 UTC, affecting American Express. It was marked resolved at Jul 7, 2025, 16:18 UTC.

  • The incident lasted 19d 12h from first report to resolution.
  • It was the longest significant outage Expensify reported in the 12 months up to it.
  • Expensify had reported no other partial or major outages in the 90 days before it.

Latest update from Expensify

The issue affecting data imports via the Amex Business API has been fully resolved. After closely monitoring the situation, we have confirmed that transaction imports are functioning normally, and no further disruptions have been observed. If you experience any unexpected behavior or are missing transactions, please reach out to Concierge via in-app chat or email us at concierge@expensify.com with specific examples for further investigation.

Read Expensify's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Expensify started after this incident, so this report is based on Expensify's status page.

Expensify's overall reliability

67.8/100

Expensify has a reliability score of 67.8/100, with 99.39% effective uptime and 5 incidents over the last 90 days.

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