Outage report · Major outage
Freshdesk outage on Jan 31, 2022
Email Issue
SeverityMajor outage
StartedJan 31, 2022, 08:35UTC
ResolvedJan 31, 2022, 13:50UTC
Duration5h 16m
What happened
Freshdesk reported a major outage starting Jan 31, 2022, 08:35 UTC. It was marked resolved at Jan 31, 2022, 13:50 UTC.
- The incident lasted 5h 16m from first report to resolution.
- Freshdesk had reported 3 other partial or major outages in the 90 days before it.
Latest update from Freshdesk
We are currently facing some intermittent performance issues with the email service. We are working with our service provider. Some customers might face slow delivery of emails.
What our independent monitoring saw
Our independent monitoring of Freshdesk started after this incident, so this report is based on Freshdesk's status page.
Freshdesk's overall reliability
52.8/100
Freshdesk has a reliability score of 52.8/100, with 99.41% effective uptime and 17 incidents over the last 90 days.
Visit Freshdesk ↗Full Freshdesk reliability report and live status → · Most reliable Freshdesk alternatives →
Get Freshdesk outage alerts
We'll email you when Freshdesk reports a partial or major outage, and when it's fixed. Free, and you can stop any time.