Outage report · Major outage
Freshsales outage on Apr 17, 2024
Outage in Freshworks CRM
SeverityMajor outage
StartedApr 17, 2024, 05:27UTC
ResolvedApr 17, 2024, 06:09UTC
Duration42m
What happened
Freshsales reported a major outage starting Apr 17, 2024, 05:27 UTC. It was marked resolved at Apr 17, 2024, 06:09 UTC.
- The incident lasted 42m from first report to resolution.
- Freshsales had reported 5 other partial or major outages in the 90 days before it.
Latest update from Freshsales
Customers reported login errors. We have identified the root cause and our engineering team has resolved the issue.
What our independent monitoring saw
Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.
Freshsales's overall reliability
76.1/100
Freshsales has a reliability score of 76.1/100, with 99.80% effective uptime and 9 incidents over the last 90 days.
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