Outage report · Partial outage

Freshsales outage on Nov 3, 2023

Delay in Conversation updates in the Inbox

SeverityPartial outage
StartedNov 3, 2023, 08:25UTC
ResolvedNov 3, 2023, 12:21UTC
Duration3h 56m

What happened

Freshsales reported a partial outage starting Nov 3, 2023, 08:25 UTC. It was marked resolved at Nov 3, 2023, 12:21 UTC.

  • The incident lasted 3h 56m from first report to resolution.
  • Freshsales had reported 4 other partial or major outages in the 90 days before it.

Latest update from Freshsales

We are observing performance degradation in displaying the conversations in the inbox filter views, our team is currently aware and investigating the same

Read Freshsales's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.

Freshsales's overall reliability

77.2/100

Freshsales has a reliability score of 77.2/100, with 99.80% effective uptime and 8 incidents over the last 90 days.

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