Outage report · Partial outage

Gorgias outage on Apr 17, 2026

Message processing has been restored across all affected services

SeverityPartial outage
StartedApr 17, 2026, 07:07UTC
ResolvedApr 17, 2026, 11:15UTC
Duration4h 8m

What happened

Gorgias reported a partial outage starting Apr 17, 2026, 07:07 UTC, affecting us-east1-635c. It was marked resolved at Apr 17, 2026, 11:15 UTC.

  • The incident lasted 4h 8m from first report to resolution.
  • Gorgias had reported 2 other partial or major outages in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Gorgias

This incident has been resolved.

Read Gorgias's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Gorgias started after this incident, so this report is based on Gorgias's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Gorgias's overall reliability

43.0/100

Gorgias has a reliability score of 43.0/100, with 97.97% effective uptime and 19 incidents over the last 90 days.

Visit Gorgias ↗

Full Gorgias reliability report and live status → · Most reliable Gorgias alternatives →